Data Protection — Last Updated: January 2026

Rikobet Privacy Policy — Your Data Is Safe With Us

This page explains, in plain English, exactly what personal information Rikobet collects, how it is used, and how it is kept secure. We believe you have every right to know.

What's in This Document
  • What Information Is Collected and Why
  • How and Where Your Information Is Used
  • Data Sharing Policy with Third Parties
  • Cookies & Tracking Information
  • Your Data Rights & Controls
  • Technical Measures for Data Protection
Version 2.4 · Effective: 1 January 2026

How We Protect Your Privacy

Rikobet's Core Data Protection Pillars at a Glance

🔐

256-bit SSL Encryption

At Rikobet, every login, payment, and personal data transfer is secured with banking-grade 256-bit SSL encryption. No one outside can read this information — only you and Rikobet.

🚫

Never Sold to Third Parties

Rikobet never sells your name, mobile number, or payment details to advertisers or any third party. This is an absolute, non-negotiable policy.

🗄️

Secure Data Storage

Your information is stored on secure servers where unauthorized access is entirely prevented. Payment card or mobile banking details are never stored on our servers.

👁️

Transparent Usage Policy

Rikobet uses your information only for the purposes it's needed — service delivery, identity verification, and security. There are no hidden agendas. Everything is clearly stated on this page.

⚙️

In Your Control

You can request to view, correct, or delete your data at any time. You also have the right to opt out of marketing communications.

🔍

Regular Security Audits

Rikobet's systems are regularly tested by independent third-party cybersecurity specialists. Any vulnerabilities identified are addressed immediately.

1

Introduction & Scope

Welcome to Rikobet's Privacy Policy. This policy applies to all members using the rikobet.best website and the Rikobet mobile app. By reading it, you'll understand what information we collect, why we collect it, and how we keep it secure.

Rikobet operates under a Curacao eGaming license and adheres to international data protection standards. Our data protection practices are reviewed regularly to ensure we maintain the latest security benchmarks.

In plain terms: We use your data only for what is necessary — we never sell it or share it without good reason. You can view or delete your data at any time.

If you have any questions about this policy, contact us at support@rikobet.best. Our team is ready to assist you in Bengali.

2

What Types of Information Are Collected

Rikobet collects only the data that is strictly necessary. Everything we collect is clearly outlined below:

Data Type What's Included When Is It Collected
Identity Information Name, date of birth, national ID number (during KYC) During Registration & Verification
Contact Information Mobile number, email address At Registration
Transaction Information Deposit & withdrawal amounts, dates, and methods With Every Payment
Gaming Activity Betting history, game preferences, session duration While the Platform Is in Use
Device Information IP address, device type, browser Each Session
Communication Logs Records of support conversations Support Contact Hours

Rikobet never collects your bKash or Nagad PIN, your bank account password, or any secret code. If anyone claims to be a Rikobet representative and asks for this kind of information, it's a scam — report it to us immediately.

3

How Your Information Is Used

Rikobet uses the information it collects solely for the following purposes — and nothing beyond them:

  • Account Management: Creating your account, verifying login sessions, and managing your balance.
  • Payment Processing: Processing deposits and withdrawals and maintaining transaction records.
  • Identity Verification (KYC): Fraud prevention and compliance with licensing requirements.
  • Customer Support: To resolve your issues and provide support.
  • Security Monitoring: Detecting suspicious activity and preventing fraud.
  • Platform Improvement: Analysing overall usage patterns to improve service quality.
  • Legal Obligations: Maintaining records required by regulatory bodies.
Marketing Communications: Rikobet may send you SMS or email notifications about new offers and promotions — but only if you've given your consent. You can opt out at any time through your account settings.
4

Data Sharing Policy with Third Parties

Rikobet does not sell or rent your personal information. However, in certain limited circumstances, specific information may be shared with designated third parties:

  • Payment Processor: To process bKash, Nagad, or Rocket transactions. These providers have their own security policies.
  • KYC Verification Service: Trusted third-party services may be used for identity verification.
  • Game Providers: Limited technical data is shared to operate the games — no personal identity information.
  • Legal Authority: If legally required to disclose information under a court order or legal directive.
  • Licensing Authority: Information required for regular audits by the Curacao eGaming authority.
To be clear: Rikobet never sells your data to advertising companies, data brokers, or marketing agencies. This is a core commitment we stand by.

All third parties with whom data is shared are required to comply with Rikobet's privacy standards. Any breach of contract results in immediate termination of that relationship.

5

Technical Security Measures

Rikobet uses industry-leading technology to protect your data. The core security layers are described below:

  • SSL/TLS Encryption: 256-bit AES encryption is applied to all data transmissions. A padlock icon in your browser's address bar confirms the connection is secure.
  • Two-Factor Authentication (2FA): Mobile OTP verification alongside your password at login.
  • Firewall: Advanced firewall systems to prevent unauthorized access to our servers.
  • Encrypted Storage: Stored data is encrypted at rest — even direct server access cannot make it readable.
  • Regular Penetration Testing: External cybersecurity specialists regularly scan our systems for vulnerabilities, and any issues found are resolved promptly.
  • Session Security: You are automatically logged out after an extended period of inactivity.
Your Role: In addition to technical security measures, keep your password strong and never share it with anyone. Avoid logging in over public WiFi.
6

Cookies & Tracking Technologies

Various types of cookies are used across the Rikobet website and app. Cookies are small text files stored in your browser that help remember your preferences on future visits.

You can disable cookies through your browser settings. However, disabling essential cookies will prevent core features — including login — from working.

7

How Long Your Information Is Retained

Rikobet does not retain your data longer than necessary. Data retention guidelines are as follows:

  • Account Information: For the duration your account is active and up to 5 years after closure — for legal purposes.
  • Transaction Records: Up to 7 years, in accordance with international financial regulations.
  • Support Conversations: 2 years after the issue is resolved.
  • Gaming Logs: For the duration your account is active and up to 1 year after closure.
  • Device & Session Logs: 90 days.

Once the retention period expires, data is automatically deleted. Where legal obligations require certain data to be kept longer, you will be notified separately.

8

Your Data Rights

You are in control of your data. Rikobet respects the following rights:

👁️
Right of Access
You can request to view the information we hold about you.
✏️
Right to Rectification
You can request corrections to any inaccurate or outdated information.
🗑️
Right to Erasure
You can request account closure and deletion of your data.
🚫
Right to Restrict Processing
You can opt out of marketing communications or restrict specific uses of your data.
📦
Right to Portability
You can request a downloadable copy of your data.
✋
Right to Object
You can object to your data being used for specific purposes.

To exercise any of these rights, email support@rikobet.best. We typically respond within 30 days.

9

Minor Protection

Rikobet is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If a minor is found to have opened an account and is identified during age verification, the account is immediately closed and all collected data is deleted. Any remaining balance is refunded upon verified identification of a parent or guardian.

A Note for Parents: If you suspect a minor is using Rikobet, contact us immediately at support@rikobet.best. We will take prompt action.
10

Policy Change Notifications

Rikobet may update this Privacy Policy from time to time — particularly in response to legal changes or technical improvements. You will be notified in advance by SMS or email if any significant changes are made.

You can check the "Last Updated" date at the top of this page to see when the policy was last changed. Continuing to use Rikobet after any update constitutes your acceptance of the revised policy.

Tip: Review this page every few months. If you object to any changes, contact support@rikobet.best or request account closure.

What Rikobet Does With Your Information — Let's Break It Down

When signing up for an online platform, many people wonder — "Where does my phone number, my name, all of this actually go?" That's a completely valid concern. Before registering with Rikobet, it's worth understanding this clearly.

When you register at Rikobet, you will need to provide your mobile number and name. This information serves two purposes: managing your account and contacting you when needed. Your number will never be used by third parties for advertising. Rikobet may occasionally send you promotional SMS messages, but the option to turn these off is always available in your settings.

When it comes to payments, many users wonder whether Rikobet can see their bKash PIN or account balance. The answer is no — not at all. Rikobet only knows how much you sent or withdrew, nothing more. Rikobet's connection to your mobile banking app is strictly limited to that specific transaction; your PIN or password is never required or accessed.

KYC, or identity verification, is worth explaining in detail since it raises questions for many users. KYC is required for large withdrawals — typically the first time you withdraw a significant amount. You may be asked to provide a photo of your national ID card or passport. This information is stored in encrypted form and can only be accessed by Rikobet's authorized verification team. It is never shared with third parties.

Let's also talk about gaming log retention. Rikobet keeps records of which games you played, how long you played them, and how much you wagered. This serves two purposes: detecting fraud or unusual activity, and supporting responsible gaming tools — if a member appears to be spending an excessive amount of time or money, an automated alert may be triggered. This data is not used for advertising.

A common question is whether closing your account means all your data gets deleted. Complete deletion isn't possible, because international financial regulations require certain transaction records to be retained for years. That said, once your account is closed, this data is kept for record-keeping purposes only — it's never used for marketing or analytics.

In short, Rikobet's privacy policy is a living document. It is updated as technology and regulations evolve. We always aim to keep this page clear and transparent — there is nothing to hide from you. The more informed you are, the more confident you can be in trusting us.

Exercise Your Rights
  • Submit a Data Access Request by Email
  • Turn off marketing SMS from Settings
  • Manage Cookies Through Your Browser
  • Account closure requests via Support
support@rikobet.best
Related Documents

Read the full terms of use. Terms & Conditions →

Quick Summary
  • Is My Data Sold? No, never
  • SSL Encryption 256-Bit
  • Can I Turn Off Marketing? Yes
  • Transaction records are maintained 7 Years
  • Are Regular Audits Conducted? Yes

FAQs

Common Questions from Members About Privacy & Account

Rikobet's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. The more you play at each tier, the more points you earn — and those points unlock the next level. Special weekly cashback starts from the Bronze tier. From Silver onwards, you get a dedicated account manager who provides support in Bengali. Gold members enjoy monthly bonuses and faster withdrawal processing — typically within 30 minutes. Platinum members receive annual gifts and a special birthday bonus. Diamond — the highest tier — comes with exclusive jackpot draws, unlimited withdrawal limits, and early access to new games. Log in to your dashboard to check your current VIP tier and point balance.

KYC or identity verification is typically required before large withdrawals — specifically before each member's first significant withdrawal. Required documents: 1) National ID Card (NID) — clear photos of both front and back, or a photo of the relevant passport page with your picture. 2) A selfie — holding your NID in hand, with both your face and the card clearly visible. 3) A recent utility bill or bank statement (within 3 months) for address verification — this may not always be requested. Verification process: Log in to your account, go to the "Verification" section, and upload your documents. Verification is usually completed within 24 hours. You will be notified by SMS and email once it is approved. Once KYC is complete, you will not need to repeat the process.

Your Data Is Secure — Get Started With Confidence

Protecting your privacy at Rikobet is our responsibility. Register now and enjoy gaming on Bangladesh's trusted platform.

Your Data Is Never Sold 256-Bit SSL Protection Support in Bengali
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